





Do this year's improvement goals look worryingly familiar?
If this year’s goals to improve operational performance look worringly familiar, it may be because you didn’t fully achieve them last year and resolve to “try harder” this year. Yet, if you don’t change your approach, what’s the realistic chance of that happening. This article explores the need for seeing such goals in the context of a holistic “operating system” and points at an approach to but such a system in place to ensure that your goals are reliably and sustainably achieved.


Can delivering exceptional results ever be routine?
“Exceptional” typically means “out of the ordinary." yet some people, teams and organisations seem to achieve what to most would be exceptional performance almost as a matrer of routine. This blog explores what’s required to make the difference.

Is all that hard work producing consistent high performance, or do results vary a lot?
In many organisations people can be working incredibly hard only to achieve results that are inconsistent and fall short of what customers and the organisation require, with the consequential impact on customer perception, margin and employees.
It doesn’t have to be that way! Many organisations achieve “high performance with ease” this article explores how that is achieved.

It’s hard to read the label from inside the jar!
Ever found that you’re so busy “doing” that you’re missing something so obvious that, if you changed it, it would radically transform your situation. That’s where an external advisior can help. This blog explores that value that an external perspective can bring.

Do your puzzle pieces all fit together?
Goal setting is an annual routine in many businesses, yet often the results don’t translate to improvement in the business as a whole. Worse still, improvements in one area actually make things worse for another one. It’s like putting together a jigsaw and finding that the pieces have got mixed up and you have parts of several pictures or that some pieces are missing. Somehow the whole is less than the sum of the parts. Why is that?






Everything is created twice!
Everything is created twice. Once in the mind and then in reality. In this week’s blog, I highlight the importance of clarity and depth in that “first creation” as a key ingredient for bringing your idea to reality.

“I wouldn’t start from here!”
I guess we all know a variation on the joke!
How often have you wished you could start again with a clean sheet and avoid all the “problems” from the path you’ve taken. yet, in doing so, you may be missing something valuable.
Training is a waste of time!
Don’t believe me? Think of the number of times you’ve been on some sort of course and then done nothing to put it into practice.
How do you make sure that you actually get value from it?

I had to admit that I couldn’t do it!
I was newly promoted in a challenging job and had no idea how to sort things out!
Yet I just kept working hard and harder. After all, I figured, they’d put me in the job, I was capable, surely if I just kept at it I’d get there. To admit that I couldn’t was surely a sign of failure and weakness.