Is all that hard work producing consistent high performance, or do results vary a lot?

In many organisations people can be working incredibly hard only to achieve results that are inconsistent and fall short of what customers and the organisation require.  Not only will that be adversely affecting customer perception and margin, but it will almost certainly also impact those working in the business.  There’s only so long that level of effort and frustration can be sustained, with the inevitable impact on the longer–term health of the people and the organisation.

If you recognise your organisation here, be assured you’re not alone.  I’ve seen this time and again in organisations I’ve worked with in my 20 years as a consultant.

I even experienced it myself early in my managerial career.  My team was sacrificing long hours, working hard yet making little headway.

Then, through a series of experiences, I came to recognise that a far better way was not only possible, but that others in our industry were already achieving it.  With the help of a mentor, I learned what was needed to create a different way of working and, over the course of the next few months, transformed the performance of our team.

Building on that experience and study of some of the world’s top performing companies, over the last 20 years I’ve enabled organisations in a variety of sectors – from engineering businesses to healthcare, in offices and on the shop floor – to achieve what I refer to these days as “high performance with ease”. 

With clarity of purpose, the right processes and a culture that truly engages everyone, great performance can be achieved consistently with less cost and effort.  Everyone working in the business has a stress free and more fulfilling work life, customers are more satisfied, and the organisation is more profitable.

What I’ve also learned over that time is how hard it is for individuals and organisations to do this on their own.  They’ll seek to apply a method – lean, operational excellence, six sigma or similar – and yet struggle to get the results they aspire to.  The “desire” may be there, but they get “stuck”.  Even worse, hard won performance improvements aren’t sustained.  In short, they’re missing something, and it can be very hard to see from within what that is. 

To overcome this, and deliver “high performance with ease”, experience tells me that two things are required.  Firstly, an external perspective to help you identify what’s really holding you back and keep you on track.  Secondly, a transformation programme that’s tailored to your organisation’s strengths, culture and specific situation.

How I approach this with prospective clients is to start by taking time to really understand what’s going on in your organisation.  Then develop with you a bespoke programme of action to create the conditions required for “high performance with ease”.  This will cover clarity of purpose, thinking and behaviours in addition to applying a range of well–proven tools and techniques to create effective processes that deliver the results you aspire to.

“The time I've spent working with Harvey has really opened my eyes to some of the ways in which we can attack the challenges we face in operations.  He creates an environment that promotes clear and comfortable conversation which helps the ideas flow freely.”

Bradley Airey, Plant Manager, Pelsis Dudley

This first stage comes at no cost and risk to you.  There is no charge until you’re confident that I can deliver the results you’re hoping for.

Once we agree, I’ll bring my skills and experience to energise and equip your teams with the knowledge and skills they need to create and implement better ways of working, getting involved as much or as little as necessary.  They’ll deliver better results consistently, more quickly and more profitably with less effort, enabling them to have more fulfilling work lives in the process.

It all starts with a short call where I’ll answer any questions you may have and begin to explore your business challenges.  Simply call, email or click the link below to book that no charge, no obligation call.

email: harvey@veracityoxford.com

call: +44 (0)7983 743868